We may revise this Privacy Policy to reflect alterations in our practices or for legal reasons. We will inform you of any significant changes by posting the updated policy on our website. Should you have any inquiries, concerns, or wish to contact us, please visit our contact page.

Visitors who contact this website or its owners do so voluntarily and provide personal details at their own discretion. Any information you share will only be used to respond to your enquiry or provide more information about our services. We do not share your details with third parties unless it's strictly for event production i.e. ticketing system, marketing communications or for legal reasons, and you have full control over whether you receive marketing emails from us.

We use cookies and similar tracking technologies to enhance your browsing experience, monitor activity on our Service, and store certain information. Cookies are small data files, often containing an anonymous unique identifier, sent to your browser and stored on your device. We also use technologies such as beacons, tags, and scripts to collect data, improve functionality, and analyse performance. You can manage your cookie preferences through your browser settings; however, please note that some features of the Service may not work properly if cookies are disabled. The types of cookies we use include Session Cookies (to operate the Service), Preference Cookies (to remember your settings), and Security Cookies (to support security features).

The General Data Protection Regulation (GDPR) supersedes the Data Protection Act 1998, which was enacted to implement the 1995 European Union (EU) Data Protection Directive. GDPR’s primary objective is to empower individuals with enhanced control over how organisations utilise their personal data and to establish uniformity in data protection regulations across the EU.

GDPR categorises any information that possesses the potential to uniquely identify an individual as personal data, encompassing genetic, mental, cultural, economic, and social details. Additionally, GDPR introduces a novel set of ‘digital rights’ for EU citizens, designed to safeguard against the escalating value of personal data within the digital economy. Organisations that fail to comply with GDPR regulations may incur substantial penalties.

Wild Willow Wellbeing & Rachael Richards are committed to respecting your data rights and will take reasonable steps to help you access, correct, amend, delete, or limit the use of your personal data. If you’d like to know what personal data we hold about you or would like it removed from our systems, please contact us

Depending on your circumstances, you may have the following data protection rights:

- Access, update, or deletion of your personal data. If this is not possible through your account settings, please contact us for assistance.
- Correction of inaccurate or incomplete information.
- Objection to the processing of your personal data.
- Restriction of how we process your data under certain conditions.
- Data portability, allowing you to request a copy of your data in a structured, commonly used, and machine-readable format.

Withdrawal of consent, at any time, where we rely on your consent to process your data. To protect your privacy, we may ask for verification of your identity before responding to any data-related requests.

We use the information we collect to respond to your enquiries and provide any requested information, as well as to improve our website and services based on your feedback and interactions. We may also send you updates, newsletters, and marketing communications, which you can opt out of at any time. Additionally, we use your information to provide and maintain our Service, notify you of any changes, and enable participation in interactive features when you choose to use them. We also use the data to provide customer support, gather insights to enhance our Service, monitor usage, and detect, prevent, and address technical issues.

This Privacy Policy applies to the website and other marketing channels operated by Rachael Richards & Wild Willow Wellbeing ("the Service"). "Personal Data" refers to information that identifies a living individual, either directly or in combination with other data we hold or may obtain. "Usage Data" is automatically collected data, such as the duration of a page visit, generated through the use of the Service. "Cookies" are small data files stored on your device to help improve your experience. As the "Data Controller," we determine how and why your Personal Data is processed. We may also work with "Data Processors" or "Service Providers" who process data on our behalf such as ticket platforms, email marketing software and social media tools. A "Data Subject" or "User" is any individual using the Service whose personal information is being collected and processed.

When you use our contact forms, we take several steps to protect your data. Your information is transmitted securely using encryption technologies (SSL/TLS). Access to your data is limited to authorised personnel who need it to respond to your enquiries. We also retain contact form submissions for a reasonable period to assist with any future enquiries and for record-keeping purposes. You will also be asked to confirm that you’re happy to share your details via our contact form. By accepting to send your contact form to us, you agree that the details provided are your own and you’re happy for us to use when communicating with you.

We will never sell your personal information to third parties. However, we may share your details with third parties strictly for event-related purposes. This may occur in the following cases: with your explicit consent, to comply with legal obligations, or to protect our rights, privacy, safety, or property. We will use your details in marketing communications to you directly unless you have opted out. We will not share your details with other users, visitors or customers. All details used for marketing communications will be hidden from other users.

Our website may contain links to third-party websites for ticketing and booking purposes. We will exclusively direct you to reputable and secure third-party sites that are exclusively utilised for event-related workshops, retreats and activities, including ticketing and marketing promotion. Should you inadvertently be directed to an incorrect site, kindly exit the site and report this to our team. It is important to note that we are not responsible for the data, privacy practices, or content of these third-party websites. We strongly advise you to review their privacy policies before providing any personal information.

Protecting your data is a top priority for Wild Willow Wellbeing & Rachael Richards. Whether you're browsing the website, engaging through social media, or communicating online, appropriate security measures are in place to safeguard your information at all times. You can trust that your privacy is handled with care and professionalism.

Personal data pertains to information about a living individual that can be uniquely identified from that data or from other information that we possess or may acquire in the future. This encompasses a wide range of data, including economic, cultural, and mental health information.

Pseudonymised personal data may also be subject to GDPR regulations, contingent upon the level of difficulty in identifying the data’s owner. Under the Data Protection Act, any information classified as personal data is also considered personal data under the GDPR.

You have the right to access, update, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us.