Our Privacy Poilcy

By using our website, you confirm that you are at least the legal age in your country to access it.

I may contact you regarding your data, to respond to enquiries submitted through my contact form, to provide updates about my services, or where necessary to comply with our User Agreement, applicable laws, or any agreement I may have with you.

For these purposes, I may contact you by email, telephone, text message, or post, using the contact details you have provided.

If you would like to access, correct, amend, or delete any personal information I hold about you, or if you have any questions regarding my privacy policy, please contact me at hello@wildwillowwellbeing.com

If you have any questions about my website, privacy policy, or need to get in touch. Please email me at hello@wildwillowwellbeing.com, and I will get back to you as soon as possible.

There are various touch points on my website where I will collect your personal data responsibly. I only collect information for communication and marketing purposes (marketing will only be shared if you opt-in for marketing communications).

We will also collect data (provided by you) via my contact forms to engage in communication regarding my services, promotions and anything related to my website or Wild Willow Wellbeing.

This information will be used solely for communications between Wild Willow Wellbeing, Rachael Richards and the user. I do not sell your data and will not share it with third parties unless specified on my website or for legal reasons.

I receive, collect and store any information you enter on my website or provide me in any other way (contact forms, social media direct messages, emails etc.).

In addition, my website collects the Internet protocol (IP) address used to connect your computer to the Internet.

I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

I reserve the right to update and change this privacy policy at any time to ensure it aligns with UK law and/or to improve our website’s functionality. Changes and clarifications will take effect immediately upon publication on our website.

If I make changes to this policy, I will notify users as soon as it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

How do I give consent? 

When you provide personal information via my website to engage in communication with the team. I will make it clear that you have given me consent to collect and use your data for that specific purpose only.

If I request your personal information for a secondary purpose, such as marketing, I will either ask for your explicit consent directly or provide you with the opportunity to decline.

By providing personal information through my website, you consent to its use for communicating with you, and, where you have agreed, marketing activities.

I will not sell your details to third parties. Your information will only be shared where required by law or where necessary to complete a business transaction, such as providing relevant details to complete retreat application or booking of classes via BookWhen.

How do I withdraw my consent?

If, after opting in, you change your mind, you may withdraw your consent for me to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us at hello@wildwillowwellbeing.com

My website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features of the website may not function correctly.

Cookies are small pieces of data stored on a visitor’s browser. They are typically used to track the settings you have selected and the actions you have taken on a site. In line with data privacy regulations, visitors must be informed that cookies are used on this site.

My website may use cookies for the following purposes: 

• To provide a better experience for visitors and customers. 

• To identify registered members (users who have created an account on the site).

• To monitor and analyse the performance, operation, and effectiveness of the website.

• To ensure the website remains secure and safe to use.

• When you visit my website, you will have the option to opt in or opt out of cookies being used during your visit.

To protect your personal data, I take responsible precautions to ensure that it is safeguarded against inappropriate loss, misuse, access, disclosure, alteration, or destruction.

My website is hosted on the Wix.com platform. Wix.com provides us with the online platform to host our website. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

There may be a select number of links on my website that will direct traffic to other sites, such as social media platforms, BookWhen (my booking system) and email platforms for communication. I am not responsible for the privacy practices of these other sites and encourage you to read their privacy statements.

Please only share your information if you feel safe doing so. Once you leave my website or are redirected to a third-party website or application, you are no longer protected by my Privacy Policy.